Guitar Hero Game Support
Activision Customer Support
Internet: http://redoctane.custhelp.com

Our support section of the Web has the most up-to-date information available. We update the support pages daily, so please check here first for solutions. If you cannot find an answer to your issue, you can submit a question/incident to us using the online support form. A response may take anywhere from 24–72 hours depending on the volume of messages we receive and the nature of your problem.

Note: Please do not contact Customer Support for hints/codes/cheats; only technical issues.
Note: Internet support is handled in English only.
Note: The multiplayer components of Activision games are handled only through Internet support.

Phone: (310) 255-2050

You can call our 24-hour voice-mail system for answers to our most frequently asked questions at the above number. Contact a Customer Support representative at the same number between the hours of 9:00 a.m. and 5:00 p.m. (Pacific Time), Monday through Friday, except holidays.

Please do not send any game returns directly to Activision without first contacting Customer Support. It is our policy that game returns/refunds must be dealt with by the retailer or online site where you purchased the product. Please see the Limited Warranty contained within our Software License Agreement for warranty replacements.

To obtain warranty information and request replacement please click here.

RedOctane.com Store Online Ordering Support
RedOctane Customer Support

Internet: http://www.redoctane.us/support-center
Phone: (650) 930-1300

Ordering and Payment